Detailed Description of Goods and/or Services:
- Ònoma Private Cellar – is a business in the wine industry that produces and sells wine.
- Delivery Policy – Subject to availability and receipt of payment, requests will be processed within 2 to 3 working days and delivery confirmed by way of email.
- Export Restriction – The offering on this website is available to South African clients only.
- Return and Refunds Policy – The provision of goods and services by Ònoma Private Cellar is subject to availability. In cases of unavailability, Ònoma Private Cellar will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
- Customer Privacy Policy – Ònoma Private Cellar shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, personal information shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded here.
- Payment Options Accepted – Payment may be made via Visa, MasterCard, Diners or American Express Cards or by Direct Bank Transfer into the Ònoma Private Cellar bank account. The details of which will be provided on request.
- Merchant Outlet Country and Transaction Currency – The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
- Responsibility – Ònoma Private Cellar takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
- Country of Domicile – This website is governed by the laws of South Africa and Ònoma Private Cellar chooses South Africa as its domicile for all purposes under this agreement, whether in respect of court process, notice or other documents or communication of whatsoever nature.
- Variation – Ònoma Private Cellar may, in its sole discretion, change this agreement or any part thereof at any time without notice.
- Drink Responsibly – Please note that you must be 18 years of age or older to perform any transactions on this site. For laws regarding the legal drinking age in South Africa, please click here.
- Company Information – This website is run by Pure IoT cc, based in South Africa, Ònoma Private Cellar trading as Ònoma Wines and with registration number CK1990/027587/23 – Ònoma Wines.
- Contact Details – Company Physical Address: Ònoma Wines, Felicia Farm, Polkadraai Road, Stellenbosch, 7600. Email: info@onomawines.com